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Privacy & GDPR

Effective from May 25th 2018, all businesses collecting, storing or processing data of European Union citizens are obliged to follow the GDPR (General Data Protection Regulation) guidelines. Read how echo store and processes data in order to help you comply with GDPR.

Storing and processing of data

store
Echo stores as little private data as possible across all contact types
session
Sessions & cookies are properly destroyed after expiry
privacy
All connections are performed through 2048-bit Grade A+ SSL
encryption
Critically sensitive data such as passwords are always encrypted
consent
Sensitive user activity is tracked only after consent
database
All database information is protected with a Data at Rest Full-Disk Encryption
location
Users with high privileges can be limited to have access only from known locations
server
Servers are tirelessly patched and tested for vulnerabilities
protection

Data Protection

In addition to the above, we have created a new application that will be included for free in all deployments of echo version 4.0 and newer, focusing on protecting your contacts data. Features include:

  • List of all consent and double opt-in information for all of your contacts (internal users, clients, leads, vendors and resellers)
  • Detailed log that shows all activity relating to the creation, deletion or modification of contact data
  • Tool to automatically mask, deliver or delete a contact’s private data from the whole database
  • Ability to request the deletion of the automatic cloud backup
  • Settings to define what type of consent you require from your contacts
  • Aggregated information on the consent and opt-in confirmations your business has received
  • List of all consent and double opt-in information for all of your contacts (internal users, clients, leads, vendors and resellers)
  • Detailed log that shows all activity relating to the creation, deletion or modification of contact data
  • Tool to automatically mask, deliver or delete a contact’s private data from the whole database
  • Ability to request the deletion of the automatic cloud backup
  • Settings to define what type of consent you require from your contacts
  • Aggregated information on the consent and opt-in confirmations your business has received

To gain access to the new Data Protection app, simply perform a System Update and the application will be added to your administrator account, or contact your account manager.

For more information, send us your email to privacy@echogateway.com